SI for Marketing and Sales
SI-supported workflows for market insight, content, campaigns, prospecting, sales preparation and customer communication, with brand, accuracy and compliance safeguards.
- Duration
- 3 daysor 6 half-day virtual sessions
- Level
- Practitioner
- Formats
- Public workshop, Private corporate, On-site, Live virtual, Blended
- Public dates
- To be announced
01 — Overview
The challenge
Commercial teams produce more content than ever, but generic SI output can weaken brand distinctiveness and accuracy, and customer data must be handled correctly. Teams need workflows that improve relevance and productivity while protecting brand, trust and compliance.
About this workshop
Marketing and sales were among the first functions to adopt SI widely. This workshop moves teams from ad-hoc content generation to integrated workflows across the commercial cycle: customer and market insight, content and campaign production, personalization, account research, meeting preparation and pipeline analysis.
02 — Who it is for
- Functional specialists
- People managers
- 12.1Marketing managers and content and campaign specialists.
- 12.2Sales representatives, account managers and sales managers.
- 12.3Business development and pre-sales roles.
- 12.4Customer success and commercial operations.
Recommended prerequisites
- Working experience with SI assistants.
- Participants bring examples of their own content, campaigns or accounts, anonymized where needed.
Level: Practitioner
For regular SI users who want reliable, role-specific results.
Competency families
Functional
03 — Learning objectives
By the end of the workshop, participants will be able to:
- 01Use SI for customer, market and competitor insight.
- 02Produce on-brand content across channels with consistent quality controls.
- 03Personalize campaigns and outreach responsibly.
- 04Prepare sales conversations with SI-supported account research and planning.
- 05Analyze campaign and pipeline data and turn findings into actions.
04 — Curriculum
3 days, 6 modules. In live virtual delivery each day runs as two half-day sessions.
Day01
Customer and market insight
- Personas, segments and customer needs
- Competitor and market scans with verification
- Voice-of-customer analysis
Brand-safe content
- Brand voice guidelines for SI
- Building a brand assistant
- Quality, accuracy and claims checking
Day02
Campaigns and personalization
- Campaign concepts and channel plans
- Repurposing content across channels
- Personalization within data-protection rules
Visual and multimedia content
- Image and video generation in practice
- Rights, disclosure and brand control
- Hands-on: a campaign asset set
Day03
Sales preparation
- Account and stakeholder research
- Meeting preparation and objection handling
- Proposal and follow-up drafting
Commercial analytics
- Campaign performance analysis
- Pipeline and win/loss analysis
- From insight to action plan
05 — Practice & tools
Hands-on exercises
- 01Insight sprint: build a validated customer and competitor brief.
- 02Brand assistant: configure an assistant that writes in your brand voice, and test it.
- 03Campaign build: produce a multichannel campaign asset set with quality checks.
- 04Account plan: prepare a key-account meeting with SI-supported research.
- 05Data review: analyze campaign or pipeline data and present three actions.
Practical skills developed
- 01Persona and segment insight with SI.
- 02Brand voice guidelines for SI-generated content.
- 03Multichannel content production and repurposing.
- 04Account research and meeting preparation.
- 05Commercial data analysis.
Tools, technologies and workflows
- Assistants
- general-purpose assistants and custom brand assistants
- Content and visual tools
- SI writing, image and video generation features
- Commercial platforms
- SI features in CRM and marketing automation platforms, e.g. Salesforce or HubSpot
Product names are examples, not endorsements. Private workshops use your organization’s approved tools; our teaching is vendor-neutral.
Technology maturity: Established
Content and research uses are established. SI features in commercial platforms differ by vendor and are covered at the level of the client’s stack.
Maturity map06 — Outcomes
Commercial teams use integrated SI workflows across the cycle.
Expected outcomes
- Content output increases while brand consistency and accuracy are protected.
- Sales conversations are better prepared.
- Customer data is handled within clear rules.
Participants leave with
- 01A brand voice guideline and a configured brand assistant.
- 02A multichannel campaign asset set.
- 03A key-account plan template with an SI-supported research workflow.
07 — Dates & delivery
Public sessions
No public dates are published yet.
Register your interest below and we will contact you as soon as a session is scheduled. Dates, venue and fees are confirmed before you commit to anything.
Available formats
- Public instructor-led workshopsIndividual professionals building their own skills.Available
- Private corporate workshopsTeams and departments learning together.Available
- On-site corporate trainingLarger groups and several cohorts in sequence.Available
- Live virtual instructor-led trainingDistributed and international teams.Available
- Blended learning journeysSkills that must change daily working habits.By arrangement
For your organization
This workshop can be delivered privately for your teams — on-site, at a venue or live virtual — with cases and exercises adapted to your context.
Request a proposalWhere it fits
08 — Register interest
Register interest
Tell us that you would like to join this workshop. Registering interest is not a booking: we contact you when dates are confirmed, and you decide then.